Off the shelf courses

In addition to our bespoke solutions, we are currently developing a number of ‘off the shelf’ training courses, based upon the most popular customer focussed subjects we are asked to deliver.

These courses can be delivered on-site or at a pre-arranged location, by the same expert trainers who deliver our bespoke training solutions.

We currently offer the following ‘off the shelf’ courses:

  • Customer service excellence
  • Call handling skills
  • Supervisory skills

Our courses are regularly reviewed and updated, please get in touch for further information.

Customer Service Training

Off the shelf affordable solutions to help improve your service levels